There was a problem loading the comments.

How to Reset email account password

Support Portal  »  Knowledgebase  »  Viewing Article

  Print
Have you ever forgotten your password and been locked out of your Zimbra account? Now there is a Forgot Password link on the login page. As long as you have configured a recovery email address, Zimbra will send you a recovery email with a temporary code.


Here is how it works …
1. In the Zimbra Web Client, go to Preferences > Accounts > Password Recovery Account Settings, and enter a password recovery email address.


64e8bdf4e8ebf1d06e09536f82d291398f3cbea53b6a97a614baba2fcdb6ec0dce1c201ea0775379?t=d2566ce2dc709802354cc7b7572bb8b4



2. You will receive an email at that address with a verification code. Enter the verification code.

7502433362df12cb65e8d0c3a5ebe274024b50790db7e74e5fe73fde43382ddaa6f45535bb0cf4c2?t=a24fe6bbdf53d6c292a7af5dff37d5af



3. Now, if you forget your password, click Forgot Password.


0d457f21b0fa1a2e6ffa005502d63efbf4fc9f0c2ae03ecf25c2031d828f98c1b2932fc29086f30d?t=413c08edb914294788ab399c8b3439e5



4. Enter your username.

0847952c15de5028208a323ae096117387eb1a7dfae4c3fae2568fab73f9b878ed2442e5797310a6?t=600a18efe53a8d7cb0068ffce47a4a09




5. Click Request Code to have a recovery code sent to your recovery email address..

25de7d9780a8ef2645b0e1f40a4d242e5e075aed7b7beac8075e7e0e0aa9b5514bd8f4d17989890f?t=20ac4d08d95a7dc5b4e9ad67b3bf36d1


6. Check your recovery email address for an email like this.

f3e9109126fe86131b9b8ce70f6833e3b4005ce569a68c5db69324d0ac2d143cdf568b53dd80cf00?t=e02985c9f039aca34550f84362eb041f



7. Enter the reset code.

987ad384e2fa1ec41ab52fd99fb9b6f0a2f57e85976d024f72d3eca1889d19365d4fc3558a504545?t=f2e255b03e65d5be7108d2432d3f3600



8. Now you can continue on to your account.


6795d17e7e98872159be12c77a7e961403d8804b2927fc21e84c7911c0d3485095f0e525b6dceae0?t=2c4bc7d5afbf6495795400c5a30285ea








Share via
© FTS